Remote Solutions Architect

Company Location: Anywhere
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About Us

dbt Labs was founded in 2016 to empower analysts to create and disseminate organizational knowledge. Since then, we've grown to become one of the leading brands in the analytics industry. Our product, dbt, is used by thousands of companies. dbt Labs is a remote-first, values-driven company with a globally distributed team. You can learn more about our values here.

Your role as a Solutions Architect on the Commercial team is to help prospects understand the value that dbt Cloud will provide to their organization. To achieve this, you will lead technical discussions with prospective customers, uncover their data challenges, and showcase how dbt Cloud can address their needs through live demos and technical workshops.

In post-sales you will be responsible for continued relationship building to ensure your customers' ongoing success and identify opportunities for expansion.

Internally, you will help our team as we continue to build out our processes and playbooks and act as the voice of the customer to ensure that we continue to build product that solves real problems and delights our customers.

In this role, you can expect to:

  • Spend the majority of your time working on pre-sales opportunities in order to understand their use cases and identify the value that dbt Cloud can bring to their organization
  • Consult with potential customers to understand their data challenges and identify opportunities for dbt Cloud to alleviate their pain and help them achieve their goals
  • Own the technical aspects of a sales opportunity, providing technical expertise and delivering demos of dbt Cloud tailored to the unique needs of potential customers
  • Collaborate closely with your Account Executives, building strong trust-based relationships and providing strategic input on deal processes
  • Act as the ongoing technical QB on your post-sales accounts to ensure they are successful in their journey to utilize dbt Cloud
  • Maintain ongoing relationships with technical contacts in your accounts
  • Identify opportunities for expansion in larger accounts and flag risks in accounts that may churn or contract
  • Work with the team to improve the way we work together, be the voice of the customer in product discussions, and participate in other cross-functional activities
  • Participate in the knowledge loop helping to improve our processes and assets and enabling others on the team
  • Create and deliver external facing content through live events, blog posts, recorded tutorials, or other content

You are a good fit if you have:

  • 3 years of sales engineering, solutions architecture, or as a data practitioner
  • A solid technical background, with a firm understanding of modern data warehousing architectures, the modern data stack, and SQL proficient
  • Worked asynchronously as part of a fully-remote, distributed team
  • High degree of comfort presenting to various stakeholders or audience, ideally with experience in an externally facing role
  • Ability to operate in an ambiguous and fast-paced environment and think on your feet when engaged in customer conversations
  • Desire to be part of a team, both as an active member of the SA team as we continue to evolve and improve how we work, and in your day-to-day work with Account Executives as part of a deal team
  • Openness to travel. While we work in a remote first company, we value the power of in-person relationship building, both internally and externally, so a willingness to travel to external and internal events is required.

You'll have an edge if you have:

  • Prior dbt experience, bonus points for dbt certification
  • Basic python competency and advanced SQL knowledge
  • Proven experience in a pre-sales tech role
  • Experience with traditional ETL tooling

If you are excited about this role and know that you could get there, but don't have 100% of the qualifications listed above, please still apply! We value diverse perspectives and want to build the best team we can, and acknowledge that sometimes the right people won't check every box on a list.

Compensation & Benefits

  • Salary: $180,000-230,000 OTE
  • Equity Stake
  • Benefits: In the US, dbt Labs offers unlimited vacation (and yes we use it!), 401k w/3% guaranteed contribution, excellent healthcare, paid parental leave, wellness stipend and a home office stipend. For employees outside the United States, dbt Labs offers a competitive benefits package

What to expect in the hiring process (all video interviews unless accommodations are needed):

  1. Interview with Talent Acquisition Partner
  2. Interview with Hiring Manager
  3. Team Interviews, including mock demo
  4. Final interview with one of our Values Carriers

Who we are

At dbt Labs, we have developed strong opinions on how companies should practice analytics.

Specifically, we believe that:

  • Code, not graphical user interfaces, is the best abstraction to express complex analytic logic
  • Data analysts should adopt similar practices and tools to software developers
  • Critical analytics infrastructure should be controlled by its users as open source software
  • Analytic code itself - not just analytics tools - will increasingly be open source

It turns out that a lot of other people believe this too! Today, there are 20,000 companies using dbt every week, 65,000 practitioners in the dbt Community Slack, and 3,500 companies paying for dbt Cloud. Our customers include JetBlue, Hubspot, Vodafone New Zealand, and Dunelm. dbt is synonymous with the practice of analytics engineering, defining an entire industry. We're backed by top investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. We recently raised our series D: read the announcement here!

dbt Labs is an equal opportunity employer. We're committed to building an inclusive team that welcomes a diversity of perspectives, people, and backgrounds regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, citizenship, veteran status, or any other protected status. We feel strongly that whether or not your experience exactly fits the job description, your passion and skills will stand out and set you apart even if your career has taken some twists and turns. If you are on the fence about whether you meet our requirements, we encourage you to apply anyway! Please reach out to us directly at recruiting@dbtlabs.com if you need assistance or an accommodation.

Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI page here.

dbt Labs reserves the right to amend or withdraw the posting at any time.

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Company name: dbt Labs
Remote job title: Solutions Architect
Job tags: data-warehousing, SQL, Sales Engineering

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