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Senior Software Engineer

Remote
Company Location: Anywhere
hearsay-systems
Company Profile

This position is fully remote in the United States.

It's an exciting time at Hearsay and we are thrilled to add a Senior Software Engineer to our Platform Enterprise team!

As a Senior Software Engineer on the Platform Enterprise team, you will help create a delightful experience for hearsay enterprise users, supporting compliance and marketing programs in a fast evolving space. You will work with a team of talented developers who are actively working to bring innovative and modern approaches to technology at Hearsay.

The Hearsay Business Platform is the leading client-centric, omni-channel digital engagement solution for financial services advisors, agents, and their teams. The Hearsay Platform supports, orchestrates, and brings insight to the full advisor-client relationship lifecycle, from corporate and advisor/agent brand awareness to lead generation, from prospect nurturing to client conversion, and across the lifetime relationship of client servicing and share-of-wallet growth. It brings together the most effective marketing, acquisition and servicing engagement channels in one ecosystem, which enables the advisor to focus on the most important part of their job-building and servicing relationships-all within one system that seamlessly ensures regulatory compliance.

About Hearsay Systems
Founded in 2009, Hearsay Systems is reinventing the human-client experience in financial services. The Hearsay Client Engagement Platform empowers over 200,000 advisors and agents to authentically and intelligently grow business relationships by proactively guiding and capturing the last mile of digital communications. The world's leading financial firms-including New York Life, Morgan Stanley, Charles Schwab, and Ameriprise-rely on Hearsay's SaaS platform to scale their reach, optimize sales engagements, and deliver exceptional client service in a consistent and compliant manner.

We are a tight-knit and dedicated team that passionately believes in our products, our people, and our culture. Our products help advisors and agents scale personalized customer engagements across social media (Facebook, LinkedIn, Twitter, Instagram), websites, text, and voice.

Hearsay is headquartered in San Francisco, with globally distributed teams throughout North America, Europe and Asia. Hearsay is backed by Sequoia Capital, NewView Capital, and Salesforce Ventures.

About the role:

    • Drive development and improvement of Hearsay compliance functionality, collaborating across engineering to enable compliant digital engagement
    • Thoughtfully scale systems to respond quickly to sustained usage growth
    • Be responsible for Hearsay's integration ecosystem and provide excellent developer experiences for the customers who integrate with Hearsay
    • Work with your product owner to design and implement large features and deliver innovative features to a growing user base
    • Provide technology and process leadership for your team and across engineering to drive best practice adoption and maximize value delivered to integrated users

About you:

    • You are a change agent, recognizing technology is always evolving and you embrace that change and incorporate it into your daily work
    • Experience building and maintaining systems that serve at least hundreds of thousands of requests per day
    • Open minded. You are passionate and have principled opinions, but are not opinionated
    • Technology agnosticism in favor of a desire to deliver value
    • Prior Serverless experience a plus (AWS Lambda, API Gateway, Fargate, etc)

Our commitment to diversity and inclusion: At Hearsay we believe that diverse teams are the best teams. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

Summary
Company name: Hearsay Systems
Remote job title: Senior Software Engineer
Job tags: Lambda, Serverless

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