Remote Oracle EBS Applications DBA - ACS (REMOTE)

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Job Description



Oracle EBS Applications DBA Sr. Principal Advanced Support Engineer

Location: Telecommuting / remote from anywhere within the US.

Position Overview

  • This position is for a Applications DBA with a technical background in the E-Business (EBS) Enterprise Resource Planning (ERP) Suite of products responsible for providing excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.

  • The primary role of a Support Analyst is to troubleshoot and resolve highly complex techno-functional problems.

  • The focus of is to provide Customer Service on a technical and functional level and drive complete and total resolution of each service incident ultimately.

  • The crucial skills used daily are - high level of techno-functional skills, Oracle products knowledge, problem-solving skills, and customer interaction/service expertise. It is an opportunity to work with Cloud and On-Premise customers. This work includes:

  • Work directly with Customers for

  • Advising on complex use of Oracle products

  • Resolving and managing critically important customer issues

  • Collaborate with internal stakeholders regarding resolution of crucial situations with customers

  • Knowledge gain and sharing - achieve knowledge transfer with teammates through Development and delivery of formal team training sessions

  • Proper mentoring to promote the technical and professional expertise

  • Creation/review of Knowledge Articles

Preferred Qualifications

  • Minimum of a Bachelor level degree in Computer Science, with Master's degree a plus or degrees in Engineering along with equivalence of 10-12 years related work experience.

  • 10 years of experience in Implementation, support, or upgrade of Oracle EBS suite of ERP products

  • Resolve high level, very complex, or previously unknown issues requiring expert Technical knowledge of Oracle E-Business Suite R12 and Fusion Applications

  • Your past expertise should lie in hands-on supporting Applications Tech Stack and performing Applications DBA role and related technologies

  • Performance tuning of the Applications Tech Stack is a must.

  • Experience with Oracle E-Business Suite R12 and Weblogic server or other application servers is a must.

  • Core Oracle DBA with RAC skills a must. Experience with Exadata/Exalogic is preferred

  • Thorough knowledge of backup/recovery, patching, cloning, multi-tier install/upgrade

  • Expertise in troubleshooting and debugging all the tiers in the applications tech stack

  • Real-time hands-on functional/product and/or technical experience; and/or working with L1/L2/L3 level support; and/or have equivalent knowledge.

  • Ability to relate the product functionality to business processes and thus offer implementation advice to customers on how to meet their various business scenarios

  • Should have the ability to read and decipher software Log and Trace files and act upon the finding to determine a problem resolution.

  • Work with users to troubleshoot and resolve issues, answer business questions, provides data analysis

  • Should be able to understand the business process flow and perform functional testing as per the business requirement with appropriate test scripts

  • Conduct training and knowledge sharing sessions

  • Ability to travel 25% of the time and participate in an on-call rotation


  • We invest in our people using internal and external training, conferences, and digital learning.

  • We're outstandingly diverse - our workforce has many underrepresented groups and people of all ages - creating innovative teams.

  • We have fantastic benefits, ranging from insurance (medical, dental, and vision) to 401k matching to an Employee Stock Purchase Program.

If you are a Colorado resident, Please Contact us or Email us at [ Email address blocked ] - Click here to apply to Oracle EBS Applications DBA - ACS (REMOTE) to receive compensation and benefits information for this role. Please include this Job ID: 176673 in the subject line of the email.

About Us

Diversity and Inclusion:

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40 years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

Thats why were committed to creating a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were inspired to go beyond whats been done before.


Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

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